Minimum Orders
- Opening order minimum $250.00
- Minimum reorder $150
- Lead times vary depending on the season. Due to the fact that our products are handmade it is hard to determine exactly when your order will ship. Please contact our office for current lead times.
- Orders can be submitted through our website, by fax, email, or through your sales representative.
Terms
- Prices are subject to change. Prices on your final invoice may not match your original order confirmation if applicable price changes have occurred in the interim.
- Credit card terms are required for the first three orders.
- For timely processing of your order please contact us with your credit card information as soon as possible if you are not an existing Net 30 account. Failure to provide this information at the time of ordering may result in your order being delayed without immediate notice.
- International shipments must be prepaid by credit card. (Exception for our Canadian customers)
- Please inquire about approval for Net 30 terms.
- We do not ship orders COD.
- Payment terms must be finalized before your order will be released into production.
- Customers with declined credit cards will be notified and their orders temporarily held until the problem can be resolved. Orders will not be stored for more than 4 weeks. Orders that are unpacked as a result of a declined credit card are subject to a 15% restocking fee.
- Orders cancelled within two weeks of a requested shipping window will be subject to a 15% restocking fee.
- Reorders on past due accounts will not ship until the account has been paid in full.
- Account statements are sent out on a monthly basis.
- NSF check—$35.00 charge will automatically be added to your account and your Net 30 terms will be revoked.
- We reserve the right to refuse service or Net 30 terms to any customer based on account history.
- All backorders under $100 or older than 60 days will be cancelled unless otherwise requested by the customer.
- Backorders over $100 and less than 60 days old will ship when available without notice.
- Requests for UPC labeling of our product will incur a 3% convenience fee.
- Requests to use a customers FedEx account will incur an additional 3% processing fee.
PRICING DISCLAIMER
Prices presented on this website are subject to change. If prices differ between the time the order is placed and when the order is invoiced, the current price at time of billing will take precedence.
